Billing
Bill it while you’re standing there
Parts and labor go on the job as the work happens. They come from your ESC catalog, at your prices, and off the truck they actually came from, so the invoice is built before the tech leaves the driveway.
Bill as you go
Every hour between using a part and writing it down is an hour of margin slipping away.
The old routine happens at the end of the day, when a tired tech reconstructs four jobs from memory in a parking lot. What gets forgotten is never the expensive part. It’s the six fittings, the solder and the second trip, and that’s where your margin goes.
- Techs add each part as it comes out of the van.
- Every line shows who added it and when.
- Lines from earlier visits stay visible, so a multi-day job adds up properly.
- The office sees each line right away instead of waiting for a phone to come back to the shop.
Billing stays open after the tech finishes the visit, on purpose, because finishing the trip isn’t the same as finishing the paperwork.
Billing opens right from the job.
Add an item with one tap.
Each line shows who added it, when, and from which truck.
Your parts, at your prices
- Your ESC catalog is on the phone, with thousands of items searchable by code or description and stored locally so it opens instantly.
- Your price levels apply automatically. A customer on Price A gets Price A, and the tech doesn’t need to know which level applies.
- Every line shows the quantity, the price and the warehouse it came from.
- Add a note to a line when a part needs explaining.
Because it’s your real catalog, what the tech bills is what your office expects to see, with no free-text “misc part $40” lines to decode later.
Search your ESC catalog right from the job.
Labor without the math
- Your labor codes come straight from ESC, whether that’s straight time, overtime, after-hours or whatever else you’ve set up.
- The tech picks the code and the hours, and the rate fills in automatically.
- Labor reads clearly on the invoice, which makes the conversation with the customer on site an easy one.
The clock on the job records what really happened, and the labor line records what’s billed. We keep them separate on purpose: some of what a tech does isn’t billable, and treating it as if it were is how invoices end up disputed.
Pick the labor code and the rate fills in automatically.
Van stock
Every truck is a warehouse, and most shops have no idea what’s in theirs.
- See what’s on this truck, with on-hand quantities for the warehouse the tech signed into, browsable by category.
- When a tech bills a part off the van, it comes off the van’s count. The count stays accurate because billing a part updates it automatically.
- A tech who signs into a different truck sees that truck’s stock, because they choose their warehouse at sign-in.
- You can skip the round of “do we have one on a truck?” phone calls before somebody drives to the supply house.
Van stock kept by hand gets abandoned within a month. Van stock that updates when a tech bills a part stays accurate.
What’s actually on this truck.
Browse by category to find things fast.
The invoice, before they leave
Parts and labor are grouped by day with running totals, so the invoice gets reviewed on site instead of reconstructed at nine at night.
- Today’s lines and earlier days’ lines are shown separately, so a long job stays readable.
- Each line shows who billed it and when.
- Totals update as the tech works.
- The customer PO number sits on the header where everyone can see it.
When the tech finishes a visit, ServiceProof asks one question first: is all the billing on this job? It’s a single reminder at the one moment when fixing it is easy.
Grouped by day, with totals as you go.
Parts and labor in one list.
Totals, reviewed on site.