Pricing
Two prices, no contract term, and no surprise increases
We priced this the way we’d want to be priced, with published numbers you can check yourself that don’t go up because you signed a shorter contract.
What it costs
For anyone in a truck. It includes the whole app: dispatch, the time clock, billing, van stock, purchase orders, photos, chat and lookup.
For an on-call dispatcher or any office team member who wants access. It includes the on-call schedule, the directory, team chat, and seeing work come in as it’s completed.
- Every feature on this site is included. There’s no higher tier holding half the app back.
- There’s no setup fee.
- There’s no term, so you can cancel at the end of any month.
- Support comes directly from the people who build it.
- New features are included as they ship.
- Office seats are optional, and plenty of shops start with techs only.
What you stop paying
ESC mobile runs $115 to $250 per tech per month, and the lower end requires a longer commitment. Once your crews are on ServiceProof, those licenses come off at the end of the month.
| Crew size | ESC mobile at $150 | ServiceProof | Difference |
|---|---|---|---|
| 5 techs | $750/mo | $375/mo | $4,500 a year |
| 10 techs | $1,500/mo | $750/mo | $9,000 a year |
| 20 techs | $3,000/mo | $1,500/mo | $18,000 a year |
| 40 techs | $6,000/mo | $3,000/mo | $36,000 a year |
This assumes ESC mobile at $150 per tech, the middle of the reported range. Office seats are extra: a 20-tech shop that adds four on-call dispatchers and warehouse users pays $100 more a month, so the savings go from $18,000 a year to $16,800. We’d rather you saw that number here than on your first invoice.
If you’re paying $250, the gap roughly doubles. If you negotiated $115, it narrows, but you still come out ahead with an app your techs will actually use.
Side by side
ESC mobile covers the basics. Here’s how the two compare.
| ESC mobile | ServiceProof | |
|---|---|---|
| Writes into your ESC | Yes | Yes |
| Dispatch list and job detail | Yes | Yes |
| Parts and labor billing | Yes | Yes |
| Tap-to-clock with times recorded by the server | Tech-entered | Recorded by the server |
| Purchase orders raised in the field | No | Yes, with counter photo |
| Create customers, sites and dispatches from the field | No | Yes |
| Team chat tied to the job | No | Yes |
| AI that answers questions about a job | No | Yes |
| On-call schedule | No | Yes |
| Every historical photo and document on site | Limited | Yes, grouped by year |
| Search all ESC history from the truck | Limited | Yes |
| Keeps working on one bar of signal | Poorly | Designed for it |
| Custom features for your shop | No | On request |
| Price per tech per month | $115 to $250 | $75 |
Custom work
Every shop runs a little differently, and the difference is usually the thing that makes you money.
ServiceProof exists because a plumbing company in Houston kept saying “it would be better if…” and we built it that week. Most of what’s on this site started as one of those requests, including the receipt photo at the supply counter, the on-call schedule, the past-due coloring and how canceled visits are handled.
If there’s a step your crews take that the app doesn’t handle yet, tell us. Custom features are available on request, and they usually take days rather than quarters.