Why switch
You don’t have to replace your whole system to fix the field
The office side of ESC works, the reports work, and twenty years of history is in there. The problem was never ESC. It’s the app in your techs’ pockets, and that’s the one piece you can replace on its own.
The math
ESC mobile started at around $40 per tech, per month. Today it’s $115 to $250, depending on how long a term you’ll commit to. In the six years that price climbed, the app didn’t gain anything that made a tech’s day easier. It still freezes in the field, techs still put the wrong AM or PM on a time, van stock still doesn’t match the truck, and billing is still the thing everybody puts off.
ServiceProof is $75 per tech, per month, and $25 per office user if you want your dispatchers on it too.
| Per tech, per month | ESC mobile | ServiceProof |
|---|---|---|
| Monthly cost | $115 to $250 | $75 |
| Term commitment | Required for the lower price | None. Leave at the end of any month. |
| Meaningful new features since 2020 | Few, according to the ESC shops we talk to | Shipped weekly, based on field requests |
| Custom work for your shop | Not available | Available on request |
| Your ESC database | Stays yours | Stays yours, untouched |
ESC mobile prices are what ESC shops have told us they pay, so check your own invoice for your exact number. What matters more than the exact figure is the direction it’s been moving and what you’ve gotten for it.
You keep ESC
ServiceProof works on top of the ESC you already run.
- Your data never moves. ESC stays exactly where it runs today, and ServiceProof doesn’t copy or store your database.
- Your office doesn’t change anything. They keep the same screens, the same reports and the same month-end, and dispatch works the way it always has.
- Work goes into ESC as it happens. When a tech clocks in, bills a part or raises a PO, it’s written straight into ESC, so there’s no separate system to reconcile later.
- There’s one source of truth. Nothing needs syncing at the end of the week, because there’s only one set of books.
If you cancel, you cancel an app. Your business carries on exactly as it did the day before, because everything your crews did is already in ESC.
What switching your whole system really costs
Plenty of shops have looked at ServiceTitan or one of its competitors because the mobile app was bad. That’s a very big answer to a fairly small problem, and the real cost goes well beyond the license fee:
The history you lose
Every service call, every part and every note going back years. Most migrations carry over a fraction of it, and the rest becomes a read-only archive nobody opens.
The months of disruption
You rebuild price books, agreements, tax codes and workflows while still answering the phone and running the trucks.
The office relearning everything
The people who know how to make ESC sing become beginners again, and that cost falls on your most experienced staff.
The money, before the subscription
You pay for conversion, data work, configuration, training, the consultants who do it and the overtime for the staff who help them. That money is spent before the new system saves you a dollar, whether or not you like the result.
Then the subscription starts, priced per technician, and it isn’t small. You pay it on every truck, every month, for as long as you stay, to solve a problem that lived in one app.
And you might still be unhappy
A new platform brings a new set of compromises. What you were really trying to fix was the field app, and you can fix that on its own this month.
Live in under a week
There’s no data migration, so there’s no migration project.
Days 1–2
We connect to your ESC server and show you your own customers, jobs and parts on a phone. It’s your real data from day one.
Days 3–4
We bring over your trucks, your warehouses and your people. You tell us who’s allowed to create work and who’s office-only.
Day 5
A couple of techs run real jobs on it. They don’t need training, because the app is designed to be used without it.
Then the rest
Add crews as fast as you like. When you’re happy, drop your ESC mobile licenses at the end of the month.