Your team
The crew talks about
the job, on the job
Chat rooms that know which job they’re about, an AI that can answer questions about that job, an on-call schedule everyone can see, and a company directory that dials with one tap and works with no signal.
Chat about the job
Right now your job conversations live in personal text threads. That has three problems and you already know all of them.
- Nobody can find them later — especially not the person who takes over the job.
- They’re on a phone you don’t own, and they leave when the tech does.
- “That one on Katy Freeway” isn’t a job number, and half the thread is working out which job anybody means.
So the room knows the job
- Start a chat about a job number and the room is anchored to it. No ambiguity, ever.
- The crew on that job are already in the room — nobody has to be invited or remembered.
- Pull in the estimator, the warehouse or the billing clerk when you need them, then carry on.
- An unread badge in the header, so a message doesn’t sit unseen for six hours.
- Group chats, one-to-one, or everyone — whatever the moment needs.
Type a job number. Get the room for it.
Ask about the job
The history is already in ESC. The problem has always been reading it on a phone, standing up, with somebody waiting.
Ask in plain words and get a plain answer — an overview of what this job is, what’s happened on it, what the notes say, where it got to. Not a document to scroll. An answer.
- Catch up in one question when you inherit somebody else’s job half-finished.
- Before you walk in — what was done last time, and did it hold?
- For the office — a straight answer when a customer rings asking where things stand.
It reads the same job data your team can already see. It isn’t making guesses about your business, and it isn’t a chatbot bolted on to look modern — it’s a faster way through information you already own.
Ask it like you’d ask a colleague.
Who’s on call
Most shops run the schedule on a whiteboard, a group text, or somebody’s memory. All three fail on a Sunday.
- Teams, not just people. Put a crew on call for a week or a date range — one tap makes it a week.
- Everyone can see it. A tech wondering whether it’s them this weekend just looks.
- The app tells you it’s you. A green ON CALL badge sits in the header of whoever is carrying the phone right now — and it says nothing at all when it isn’t.
- Names link to numbers. Tap whoever’s on with you and you’re at their contact card.
- The office manages it — only dispatchers and office staff can change the schedule, enforced in the database rather than by hiding a button.
It opens on yours, because that’s the question almost everybody opened it to answer.
Opens on yours first.
Team, dates, note. Three taps.
Teams the office builds once.
The company directory
Everyone in the company, with every way to reach them, one tap away.
- Work and personal numbers, clearly labeled — tap to dial, tap to text, tap to email.
- Search by name, by role, or by employee number.
- Message a colleague in the app straight from their card.
- It works with no signal. The roster lives on the phone, so a tech in a basement can still find the number for the warehouse.
The office curates who appears and what shows — so a new hire is in everybody’s phone the day they start, and a leaver is out of it the day they go, without anybody updating a contact list.
Everyone, with their role.
Work, personal, email — one tap each.