Purchase orders
The receipt gets home
even when the tech doesn’t
Your tech is at the supply house counter with a part in one hand. In under a minute they raise a purchase order against the job, get a real ESC number, photograph the paperwork, and purchasing knows about it before they’re back in the truck.
Raise it at the counter
Ask any owner where the money leaks and “supply house runs” comes up fast.
A tech buys a part on the company account. The paperwork goes in a door pocket. Three weeks later the invoice arrives at the office and nobody can say which job it belongs to — so it gets absorbed, and the job you thought made money didn’t.
- The PO is raised against the job, from the job. The link exists from the first second.
- A real ESC purchase order number, allocated properly — not a placeholder to reconcile later.
- The number is held on screen with a copy button, so the tech can read it to the counter staff.
- They can only raise it against their own open work — which stops consumables being charged to a job that closed last month.
Raised against the job it’s for.
A real ESC number, on the spot.
Your supply houses, already loaded
- Your ESC vendor list, with branches — not just “Ferguson” but which Ferguson.
- Search by name; the right branch is two taps away.
- Tap the phone number to call the counter. Tap the address for directions.
- Notes on the PO for anything the warehouse needs to know.
Getting the branch right matters at month end, when somebody is matching statements from six locations of the same supplier.
The right branch, not just the right company.
The branch, its people, and your terms.
Read it back before it’s real.
Photograph the paperwork, at the counter
This is the one that changes the month-end conversation.
The counter hands over a ticket. The tech photographs it there and then, and it’s filed against the purchase order and the job — labeled with the PO number so nobody has to guess what they’re looking at.
- No more paper riding around in a truck for three weeks.
- Not texted to somebody’s personal phone, where it dies when they get a new one.
- Accounts payable can see what was actually bought when the supplier’s invoice turns up.
- Photos live in ESC beside everything else for that job — one place, forever.
Four seconds at the counter.
Filed against the job and the PO.
Nothing walks off the job
Asking nicely doesn’t work. Asking at the right moment does.
When a tech goes to mark a job complete, ServiceProof checks whether they raised a purchase order on it that has no receipt photo and no parts against it yet. If so, it asks for the photo — right then, while the ticket is still in the truck.
- The ask happens at the one moment the tech can still do something about it.
- They can skip it — sometimes there genuinely is no paperwork.
- But skipping writes a note on the job saying so, naming the PO and the supply house. Nothing disappears quietly.
It’s a gate, not a wall. A tech is never stuck — and the office always knows which it was.
Purchasing finds out immediately
The moment a PO is raised, an email goes to your purchasing address.
- Your warehouse knows what was bought, for which job, from which supplier — the same day, not at month end.
- Stock that came in on a PO can be received against the right job.
- Somebody in the office can catch the mistake while it’s still cheap to catch.
And the job itself grows a purchase order panel: the numbers, the supply house, who raised it, the quantities and the total. An owner looking at a job can see what was spent on it without opening ESC.