Purchase orders
The receipt gets back to the office before the tech does
Your tech is at the supply house counter with a part in one hand. In under a minute they can raise a purchase order against the job, get a real ESC number and photograph the paperwork, and purchasing knows about it before they’re back in the truck.
Raise it at the counter
Ask any owner where the money leaks and “supply house runs” comes up fast.
A tech buys a part on the company account and the paperwork goes in a door pocket. Three weeks later the invoice arrives at the office and nobody can say which job it belongs to, so the cost gets absorbed and the job you thought made money didn’t.
- The PO is raised against the job, from the job, so the link is there from the start.
- It gets a real ESC purchase order number, assigned properly, so there’s no placeholder to reconcile later.
- The number stays on screen with a copy button, so the tech can read it to the counter staff.
- Techs can only raise a PO against their own open work, which stops consumables from being charged to a job that closed last month.
Raised against the job it’s for.
A real ESC number, issued on the spot.
Your supply houses, already loaded
- Your ESC vendor list includes branches, so you can pick exactly which Ferguson.
- Search by name, and the right branch is two taps away.
- Tap the phone number to call the counter, or tap the address for directions.
- Add notes to the PO for anything the warehouse needs to know.
Getting the branch right matters at month end, when someone is matching statements from six locations of the same supplier.
The right branch, not just the right company.
The branch, its contacts and your account terms.
Review the PO before it’s created.
Photograph the paperwork at the counter
This is the step that makes month-end easier.
When the counter hands over a ticket, the tech photographs it right there. The photo is filed against the purchase order and the job, labeled with the PO number so nobody has to guess what they’re looking at.
- Paper stops riding around in a truck for three weeks.
- Nobody texts it to a personal phone, where it’s lost when they get a new one.
- Accounts payable can see what was actually bought when the supplier’s invoice arrives.
- Photos are stored in ESC with everything else for that job, all in one place.
It takes about four seconds at the counter.
Filed with the job and the PO.
A receipt check before the job closes
Asking nicely doesn’t work, but asking at the right moment does.
When a tech goes to mark a job complete, ServiceProof checks whether they raised a purchase order on it that has no receipt photo and no parts against it yet. If so, it prompts for the photo right then, while the ticket is still in the truck.
- The prompt comes at the one moment the tech can still do something about it.
- They can skip it, since sometimes there really is no paperwork.
- Skipping adds a note to the job that names the PO and the supply house, so nothing goes missing unnoticed.
A tech is never stuck at the counter, and the office always knows whether the photo was taken or skipped.
Purchasing finds out immediately
As soon as a PO is raised, an email goes to your purchasing address.
- Your warehouse knows what was bought, for which job and from which supplier, on the same day.
- Stock that came in on a PO can be received against the right job.
- Someone in the office can catch a mistake while it’s still cheap to fix.
The job also shows a purchase order panel with the PO numbers, the supply house, who raised each one, the quantities and the total. An owner looking at a job can see what was spent on it without opening ESC.